Remote Support

A SPIM technician can help you resolve many problems immediately without even coming out to your location. Using our cutting edge remote support application a technician can connect to your computer from our office.

You will be able to see everything the technician does on your computer, and you will have the ability to close the remote session at any time.

Please call us 24693 to open a remote support ticket. Once you have contacted a SPIM technician, click the following link to:

Download and launch the remote software. If asking for login/password, just cancel/ignore. When asking for name and company, enter your name and if no company leave it blank.


For contractors, we have setup an efficient helpdesk system. Access it:



Find below downloads to usefull tools: